Return and Cancellation Policy

If you are not satisfied with any product, you may ask for a replacement. We will accept replacements (for certain products only) within 3 days.

You can return your parcel and you may get a replacement (if it is in stock) or full refund if we don’t have the product in stock

Exclusions

Due to hygiene reasons, we won't be able to accept returns in the following categories

  • Men and Women Clothing
  • Edibles
  • Games
  • Massage & Lubricants

Cancellation: We will be able to accept order change or cancellation requests any time before we ship your order. Unfortunately, we cannot cancel orders once the shipment is out of our warehouse for delivery.

For cancellation, please write to care@gojilove.com